Right of withdrawal (applicable only in Germany)
Consumers in Germany have the right to withdraw from the contract within a period of 14 days without giving reasons.
This right of withdrawal applies exclusively to orders placed through our German webshop. Different terms and conditions apply to Dutch orders.
Revocation period
The withdrawal period expires 14 days from the day on which you or a third party designated by you, other than the carrier, takes physical possession of the good.
Exercise of the right of withdrawal
To exercise the right of withdrawal, you must inform us (SedumWorld B.V., Königsborner Str. 26a, 39175 Biederitz/Heyrothsberge, Germany, info@sedumworld.com, Tel: +31 85 040 7123) of your decision to withdraw from this contract by an unequivocal statement (e.g. in writing by post or e-mail). You may use the model withdrawal form below for this purpose, but are not obliged to do so.
To comply with the withdrawal period, it is sufficient to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of revocation
If you withdraw from the contract, you will receive all payments you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and in any event no later than 14 days after we have been informed of your decision to withdraw from the contract.
We will refund you using the same means of payment with which you made the original transaction, unless you have expressly agreed otherwise; in any event, no fees will be charged for such refunds.
We may wait to refund you until we have received the goods back, or you have demonstrated that you have returned the goods, whichever comes first.
You must return or hand over the goods to us without delay, but in any event no later than 14 days from the day on which you communicate the decision to withdraw from the contract to us. You are in time if you return the goods before the period of 14 days has expired.
You are responsible for the direct cost of returning the goods.
You are only liable for the depreciation of the goods resulting from the use of the goods beyond what is necessary to establish the nature, characteristics and operation of the goods.
Model withdrawal form
(Complete and return this form only if you wish to revoke the agreement).
To: Sedumworld B.V., Königsborner Str. 26a, 39175 Biederitz/Heyrothsberge, Germany
E-mail: info@sedumworld.com
I/We () hereby notify you that I/We() revoke/revoke our contract regarding the sale of the following goods ()/provision of the following service () (*)
Ordered on () / received on ():
Name of consumer(s):
Consumer address(es):
Signature of consumer(s) (only if this form is submitted on paper):
Date:
(*) Delete what does not apply.